Did you happen to see an error code in game?
Please contact Customer Support with relevant screenshots so that we can assist you!
Giving us detailed information such as the date of the occurrence and steps in which the issue occurred will be very helpful for us to solve your problems!
If an error message appears on the main screen, please click 'see more', capture the error message, and attach it for a more accurate investigation.
Please report them to us through [Support] in the settings menu (gear icon at the top right corner of the game screen) or by contacting cahelp@grampus including the below information. We will help you resolve the issue.
[Information of your error]
1. Model name/OS version
2. Mobile data/Wi-Fi
3. Time of occurrence
4. Location(country)
5. Does it happen repeatedly, or did it only occur once?