If the game experiences disconnection or force quits, Please try the following suggestions.
- Check your device's network connection. Change your internet, toggle between WiFi and 3G/4G, or try a faster internet
- Close the game and other background running apps, re-enter the game.
- Please make sure that your device has enough storage memory.
- Delete the game cache and data, then reinstall the game.
- Go to [Setting] - [Application] - [Cooking Adventure], and clear cache. After cleared cache, please delete Cooking Adventure completely.
※ Please note that reinstalling the game may cause loss of data for guest accounts. Make sure your account is linked before you reinstall the game!
- Make sure that you are on the most recent operating system version for your device.
If none of the above helps, please contact our support team. Please provide the following information:
- A screenshot of your problem
- Your User ID, which can be found in the game settings
- A detailed description of your issue.
A more detailed description can help us solve the problem sooner.